Reset AirPods Pro & Pro 2: Here’s how to do it quickly

Do you want to reset your AirPods Pro or Pro 2 because they have a problem? In this post, we’ll show you step by step how to easily reset your AirPods Pro again. Let’s get started right away: 

How to reset your AirPods Pro & AirPods Pro 2 to factory settings 

Follow these steps, and it should usually work: 

1. Place your AirPods Pro or AirPods Pro 2 in the charging case and leave the lid open. Make sure the AirPods are sufficiently charged to carry out the reset process.
   
   
2. Press and hold the setup button (the small button on the back of the charging case) for about 15 seconds. While you hold the button, the status light (the small LED on the front of the charging case) will first light up white and then blink amber.
   
   
3. When the LED blinks amber, this means that the AirPods have been reset successfully and are restored to factory settings.
   
   
4. Close the lid of the charging case to finish the process.
   
   
5. Now you can as when you bought them for the first time pair the AirPods Pro or AirPods Pro 2 again connect it to your device by opening the lid of the charging case and selecting the AirPods in your device's Bluetooth list.

By the way: When you reset the AirPods, all saved connections and settings are deleted. This means that after the reset, the AirPods are Like New and must be paired again with your devices. All individual settings such as volume controls or custom controls are also reset, so you must adjust them again after the reset.

The AirPods Pro / Pro 2 reset is not working: what can I do? 

If resetting the AirPods Pro or Pro 2 doesn't work, you can take the following steps:

1. Make sure you are following the correct reset process:

Press and hold the setup button in the charging case for at least 15 seconds until the status light flashes orange. Make sure the AirPods charging process is fully complete and the AirPods are not connected to other devices.

2. Check the battery:

Make sure your AirPods and the charging case are sufficiently charged, as a low battery level can affect the reset process.

3. Check the connection:

Make sure your AirPods are completely disconnected from all devices before performing the reset. Disconnect them manually in your device's Bluetooth settings.

4. Perform a factory reset through your device:

On iPhone or iPad: Go to Settings > Bluetooth, tap the "i" icon next to your AirPods and select Forget This Device. Then try the reset again.

5. Restart your device:

Sometimes restarting the device (e.g. iPhone or iPad) can help fix connection problems before you try the reset.

6. Contact Apple Support:

If none of the above steps work, there may be a technical issue. Contact Apple Support or visit an Apple Store for assistance. 

If your AirPods are still under warranty, they may be repaired or replaced free of charge.

The cost of repairs or replacement depends on the specific issue and whether your AirPods are still covered by warranty or AppleCare+. If you are out of warranty, repairs may incur a charge. 

What problems can resetting AirPods Pro or Pro 2 help with? 

Resetting AirPods Pro or Pro 2 can help with various issues. Here are some common cases where a reset can help:

1. Connection problems: If the AirPods do not connect to your iPhone, iPad, or Mac, or if the connection keeps dropping, resetting can help fix the Bluetooth connection.
   
   
2. Noise cancellation not working: If Active Noise Cancellation (ANC) no longer works as expected or Transparency mode is malfunctioning, a reset can help restore these features.
   
   
3. Latency issues: If there are delays or dropouts in the audio, resetting the AirPods can help correct audio processing.
   
   
4. Problems with the charging case: If the charging case is not charging properly or the AirPods are not being recognized in the case, a reset can help restore the connection between the AirPods and the charging case.
   
   
5. Software errors or unexplained malfunctions: If the AirPods Pro or Pro 2 suddenly stop working properly (e.g. audio glitches or unexpected shutdowns), a reset can restore the AirPods to their original state and fix issues.

What if only a single AirPod Pro cannot be reset?

It can happen that only one AirPod cannot be reset. However, this is rather rare and is usually due to technical issues or a connection problem.

Possible causes for the problem that only one AirPod cannot be reset can be:

1. Connection problem

If one of the AirPods is not properly connected to the other or there is a problem with the Bluetooth connection, the reset may not be applied to both AirPods at the same time.

2. Defective AirPod

In rare cases, an AirPod may have a technical defect that prevents it from being reset correctly. This could be due to a hardware fault such as a damaged battery or another internal issue.

In this case, you could buy a single AirPod as a replacement. The manufacturer only sells AirPods as a set, but we also offer original individual parts. We buy the sets directly from the manufacturer, disassemble them into individual parts, and sell them separately. This way, you can save money if you only want to replace one AirPod instead of buying the complete set. Our single AirPods also come with a full warranty.

3. Charging case problems

If the charging case is not working properly or has an intermittent contact, it could prevent the reset from being carried out correctly for both AirPods.

The solutions

• Make sure both AirPods are fully seated in the charging case and that the case is working.
• Try inserting the AirPods one at a time and restarting the reset process.
• If the problem persists, it may be helpful to have the AirPods checked by an Apple Store or authorized service providers. If you no longer have a warranty or the repair is too expensive, you can buy the corresponding individual parts separately. 

Frequently Asked Questions

How do you change the owner of AirPods? 

To change the owner, the AirPods must first be removed in the Bluetooth settings of the current device. They should then be reset by holding down the setup button on the back of the charging case until the LED flashes white. After that, the AirPods can be paired by a new user. If they are linked to "Find My," the previous owner must remove them from their Apple ID.

What should I do if only one AirPod works? 

First, check whether both AirPods are charged, and clean the contacts as well as the charging points in the case. If the problem persists, reset the AirPods by holding down the setup button until the LED flashes white. Also make sure there are no software issues by updating your device to the latest version.

How can I reset found AirPods? 

Found AirPods can only be reset if they are not linked to an Apple ID. To do this, hold down the setup button on the charging case until the LED flashes white. However, if they are connected to "Find My," resetting them without the previous owner's permission is not possible, because the security feature remains active.

How do I remove the previous owner's Apple ID from AirPods? 

Only the original owner can remove the AirPods from their Apple ID. To do so, they must log into their iCloud account, go to "Find My," and delete the AirPods there. Without this step, the AirPods remain linked to the Apple ID and cannot be used by a new user.

Why can't I connect my AirPods Pro? 

Make sure the AirPods are charged and within Bluetooth range. Check that Bluetooth is enabled on your device, and reset the AirPods if necessary. Sometimes restarting the device or unpairing other Bluetooth devices can also help avoid possible interference. If the problem persists, a software update may be necessary.