Do your AirPods or AirPods Pro keep disconnecting? That's annoying. But don't worry: In this article, we'll tell you what the possible causes are and how you can quickly solve the problem.
We have also thought of all Windows and Android users in this article. There are also solutions for this below. However, let us first deal with the solution for the
Why do my AirPods or AirPods Pro keep cutting out?
Here are the possible causes of AirPods connection problems sorted by frequency, with the most common causes listed first:
1. Cause: Bluetooth interference:
Bluetooth interference is the most common cause of AirPods connection problems. In environments with many electronic devices or heavily used Wi-Fi bands, signal interference can occur.
Solution: Avoid overly crowded environments, reduce the number of active Bluetooth devices, and try using the AirPods in an area with less interference.
2. Cause: Battery level:
Connection issues due to low battery are also quite common. If the AirPods or charging case are low on power, disconnections can occur.
Solution: Fully charge your AirPods and charging case to ensure there is enough power and check the battery status regularly.
3. Reason: Need for update:
Outdated software can cause compatibility issues, especially when new features become available for the AirPods.
Solution: Check and update the software on your iPhone, iPad, or Mac regularly. Also update the AirPods firmware via Settings.
4. Incorrect Bluetooth settings:
Incorrect Bluetooth settings are an occasional cause of connection failures. Incorrect configurations can impair communication.
Solution: Check your device's Bluetooth settings and make sure the AirPods are connected correctly. Disconnect and reconnect the Bluetooth connection if necessary. This step often helps.
5. Location services:
Enabling location services can occasionally help provide a more stable connection, especially when location information is relevant to the AirPods.
Solution: Enable location services on your device to ensure a more stable connection with your AirPods, especially when using features like Find My AirPods.
6. Defective AirPods or charging case:
Although rare, defective AirPods or a faulty charging case can cause connection problems.
Solution: Check the AirPods and charging case for visible damage. If problems persist, contact
What to do if just one AirPod keeps disconnecting?
If only a single AirPod keeps disconnecting after trying the solutions above, it is defective.
In this case, you can get a replacement. Unfortunately, the manufacturer does not offer separate replacement parts, such as just the right or left AirPod. In our online shop However, you have the option to purchase individual original AirPods.
This is far more cost-effective than buying a full set of AirPods, even if only a single AirPod repeatedly disconnects.
To ensure that you can continue to enjoy music or participate in video conferences in the usual quality, we advise against choosing inferior replacements.
We purchase complete original sets of
Purchasing individual spare parts is not only cost-effective but also sustainable. By replacing only the part that repeatedly breaks, resources are saved and waste is avoided.
AirPods keep disconnecting from Android?
If AirPods repeatedly disconnect from an Android device, the basic solution remains largely the same as that for
The steps aimed at minimizing Bluetooth interference, checking battery levels, performing firmware updates if necessary, and checking Bluetooth settings also apply to Android users.
The approach to solving AirPods connection problems remains similar regardless of the operating system, although the specific settings and menu items may vary depending on the platform.
AirPods keep disconnecting from Windows 10?
If AirPods keep disconnecting from a Windows 10 device, there could be several reasons. Here are some possible causes and solutions:
1. Check Bluetooth connection:
Make sure the AirPods are properly connected to the Windows 10 device. Go to Bluetooth settings and unpair, then reconnect.
2. Update Bluetooth driver:
Check that your Bluetooth drivers are up to date. To do this, go to Device Manager, find the Bluetooth adapter, and update the drivers if necessary.
3. Adjust power management for Bluetooth:
Disable automatic power management for the Bluetooth adapter. Go to Device Manager, right-click the Bluetooth adapter, select Properties, and uncheck the option "Allow the computer to turn off this device to save power."
4. Perform Windows 10 updates:
Check that your Windows 10 operating system is up to date. Apply any available updates as this may resolve issues.
5thForget AirPods in Bluetooth setup and add them again:
Remove the AirPods from the list of paired devices in Windows 10's Bluetooth settings and then add them again.
6. Faulty third-party Bluetooth software:
If you have third-party software installed for Bluetooth connections, this may cause conflicts. Uninstall such software and try connecting the AirPods again.
7. Check firewall and security software:
Check if the firewall or security software on your Windows 10 device is blocking the Bluetooth connection. Adjust the settings if necessary.
Frequently Asked Questions
Why does the Bluetooth connection stutter?
The Bluetooth connection may fail for the following reasons:
- Bluetooth interference
- AirPods low charge
- Outdated software or firmware
- Incorrect Bluetooth settings on the iPhone
- interference from other wireless devices
- Disabled location services
- Defective AirPods or charging case
How to reset your AirPods?
For AirPods 1st and 2nd generation:
Place your AirPods in the charging case and close the lid. Wait about 30 seconds and then open the lid. Press the small round button on the back of the charging case until the LED indicator on the front flashes white. This signals that the AirPods have been reset.
For AirPods Pro or AirPods 3rd generation:
Place your AirPods in the charging case and close the lid. Press and hold the round button on the back of the charging case until the LED indicator on the front flashes orange and then white. Open the lid of the AirPods near your paired device and follow the on-screen instructions.
After the reset, you can pair the AirPods with your device again. Note that the reset will also remove saved customizations, such as the AirPods names and touch settings.
For more information on resetting, please read this article: Resetting AirPods: Step by step instructions.
Can AirPods be repaired?
Yes, AirPods can be repaired. If your AirPods are within the warranty period or you