Your AirPods or AirPods Pro keep disconnecting? This is annoying. But don't worry: In this article we'll tell you what the possible causes are and how you can solve the problem quickly.
We also thought of all Windows and Android users in this article. There are also possible solutions for this below. However, let's first start with the solution for
Why do my AirPods or AirPods Pro always interrupt?
Here are the possible causes of AirPods connection problems sorted by frequency, with the most common causes listed first:
1. Cause: Bluetooth interference:
Bluetooth interference is the most common cause of AirPods connection problems. Signal interference may occur in environments with many electronic devices or heavily used Wi-Fi bands.
Solution: Avoid overly dense environments, reduce the number of active Bluetooth devices, and try to use the AirPods in a less disturbing area.
2. Cause: Battery charge level:
Connection issues due to low battery are also quite common. If the AirPods or charging case are low on power, interruptions may occur.
Solution: Fully charge the AirPods and charging case to ensure there is enough power and check the battery status regularly.
3. Cause: Update required:
Outdated software can cause compatibility issues, especially when new features are available for the AirPods.
Solution: Check and update the software on your iPhone, iPad or Mac regularly. Also update the AirPods firmware via Settings.
4. Incorrect Bluetooth settings:
Incorrect Bluetooth settings are an occasional cause of connection failures. Incorrect configurations can affect communication.
Solution: Check your device's Bluetooth settings and make sure the AirPods are connected correctly. Disconnect and reconnect the Bluetooth connection if necessary. This step often helps.
5. Location Services:
Enabling location services can occasionally help provide a more stable connection, especially when location information is relevant to the AirPods.
Solution: Enable location services on your device to ensure a more stable connection with the AirPods, especially when using features like Find My AirPods.
6. Defective AirPods or charging case:
Although rare, defective AirPods or a faulty charging case can cause connection problems.
Solution: Check the AirPods and charging case for visible damage. If problems persist, contact
What to do if just a single AirPod keeps disconnecting?
If only a single AirPod keeps disconnecting according to the above solutions, it is defective.
In this case you can get a replacement. Unfortunately, the manufacturer does not offer separate replacement parts, such as just the right or left AirPod. However, in our online shop you have the opportunity to purchase individual original AirPods.
This is far more cost effective compared to purchasing a full set of AirPods, although only a single AirPod will repeatedly disconnect.
To ensure that you can continue to enjoy music or participate in video conferences in the usual quality, we advise against choosing inferior replacements.
We purchase complete original sets from
Purchasing individual spare parts is not only cost-effective, but also sustainable. Replacing only the part that repeatedly separates saves resources and eliminates waste.
AirPods keep separating from Android?
If AirPods repeatedly disconnect with an Android device, the basic resolution path remains largely the same as that described for
The steps aimed at minimizing Bluetooth interference, checking battery levels, performing firmware updates if necessary, and checking Bluetooth settings also apply to Android users.
The approach to solving connection problems with AirPods remains similar regardless of the operating system, although the specific settings and menu items may vary depending on the platform.
AirPods keep disconnecting from Windows 10?
If AirPods repeatedly disconnect from a Windows 10 device, there could be several reasons behind it. Here are some possible causes and solutions:
1. Check Bluetooth connection:
Make sure the AirPods are properly connected to the Windows 10 device. Go to Bluetooth settings and disconnect then reconnect.
2. Update Bluetooth driver:
Check that your Bluetooth drivers are up to date. To do this, go to Device Manager, locate the Bluetooth adapter, and update the drivers if necessary.
3. Adjust power management for Bluetooth:
Disable automatic power management for the Bluetooth adapter. Go to Device Manager, right-click the Bluetooth adapter, select "Properties" and uncheck "Allow the computer to turn off the device to save power."
4. Perform Windows 10 updates:
Check if your Windows 10 operating system is up to date. Perform any available updates as this may resolve issues.
5.Forget AirPods in Bluetooth setup and add new ones:
Remove the AirPods from the list of paired devices in Windows 10's Bluetooth settings, then add them again.
6. Faulty third-party Bluetooth software:
If you have installed third-party software for Bluetooth connections, this could cause conflicts. Uninstall such software and try to connect the AirPods again.
7. Check firewall and security software:
Check whether the firewall or security software on your Windows 10 device is blocking the Bluetooth connection. Adjust the settings if necessary.
Frequently asked questions
Why is the Bluetooth connection stalling?
The Bluetooth connection can stall for the following reasons:
- Bluetooth interference
- AirPods low charge
- Outdated software or firmware
- Incorrect Bluetooth settings on iPhone
- Interference from other wireless devices
- Location services disabled
- Defective AirPods or charging case
How to reset your AirPods?
For AirPods 1st and 2nd generation:
Put your AirPods in the charging case and close the lid. Wait about 30 seconds and then open the lid. Press the small round button on the back of the charging case until the LED indicator on the front flashes white. This signals that the AirPods are reset.
For AirPods Pro or 3rd generation AirPods:
Put your AirPods in the charging case and close the lid. Press and hold the round button on the back of the charging case until the LED indicator on the front flashes orange and then white. Open the AirPods lid near your paired device and follow the on-screen instructions.
After the reset, you can pair the AirPods with your device again. Note that resetting will also remove saved customizations such as AirPods names and touch settings.
For more information about resetting, please read this article: Resetting AirPods: Step by step instructions.
Can you have AirPods repaired?
Yes, AirPods can be repaired. If your AirPods are within warranty or you purchased
