Apple's little earphones have long since become standard equipment for many users of iPhone, iPad and co. They offer great sound and are known for their stable connection to the playback device. That makes it all the more annoying when Apple AirPods are defective and can no longer be used.
Today we want to give you a few tips on using them. How can you prevent your Apple AirPods Pro from becoming defective? We answer whether Apple AirPods can be repaired. And last but not least, we show you ways to order a replacement if your Apple AirPods turn out to be defective.
How you treat your AirPods matters
Unfortunately, a defect after intensive use can never be completely ruled out. But you can still do something to make it as unlikely as possible. As these are sensitive electronic devices, you should always handle them with care. This also means always storing them in the charging case . This protects them from dirt in the environment.
You should also clean them thoroughly and carefully on a regular basis. First and foremost, you'll use a soft microfiber cloth for this. Use it to wipe all surfaces gently. To clean the speaker area, you can use a cotton swab. But make sure you don't press in the speaker cover.
For stubborn dirt, you can put a little alcohol on the cotton swab or microfiber cloth. But keep in mind that no liquid must get into the earphones.
What to do if Apple AirPods Pro are defective?
If you've found that your Apple AirPods Pro are defective, you should first go through the following steps. That way you can make sure it really is the earphones that are broken and the problem isn't somewhere else.
- Check whether the playback device connected to your AirPods via Bluetooth is nearby and that interference with the transmission can be ruled out.
- Check the operating system of your iPhone or iPad. Transmission errors can only be ruled out if the latest version of the operating system is installed.
- Use different sources for music or speech. In rare cases, a single app can cause problems. So test with several apps whether your AirPods are faulty.
If, after testing the three steps above, you still can't hear sound in the usual quality, your Apple AirPods are unfortunately defective. We'll now tell you what you can do in this case.
Repairing Apple AirPods
Unfortunately, Apple's little earphones can't simply be repaired. Repairs offered for the manufacturer's larger playback devices aren't possible due to the size of the AirPods. Apart from problems during the warranty period, it therefore makes no sense to contact Apple Support about an AirPods defect.
You should also refrain from repairing Apple AirPods yourself. The earphones aren't designed to be opened, nor can you buy individual components as original spare parts. The attempt to repair Apple AirPods will very likely not be successful.
Replacing a defective AirPod
Since a repair isn't an option, you'll have to buy a replacement if your Apple AirPods are defective. Unfortunately, the manufacturer doesn't offer the option of buying a single AirPod. That leaves you three different options. On the one hand, you can buy a new set of AirPods. That way all parts are new, and you also get a replacement if an Apple AirPods Pro charging case is defective. However, this is very expensive and you get significantly more parts than you actually need. That's why buying a new set isn't recommended from either an ecological or an economic point of view.
To save money and protect the environment, you can look out for used AirPods if your earphones are broken. However, you then don't know how the previous owner treated the devices. In the worst case, shortly after buying the used earphones, you'll have the same problem because the Apple AirPods Pro are defective again.
The third option for buying a replacement is to order from a specialist retailer such as OneEarPod. There you can get original AirPods as individual parts. This lets you save a lot of money without giving up the manufacturer's warranty.
Your partner for Apple AirPods replacement orders
Before we tell you everything you can order from us, we want to tell you why we founded OneEarPod. We were and still are enthusiastic users of Apple AirPods and faced the same problem as you. A single AirPod or the Apple AirPods Pro charging case was defective or had been lost. Apple Support couldn't help us with an AirPods defect, and we had to choose between an expensive new purchase and a risky second-hand one.
Because we were sure that many loyal users had experienced the same thing and would in the future too, we developed our business model. It's based on buying complete sets, testing them and then selling them to our customers as individual parts. This way we offer the solution for everyone who wants to buy a single part. Even when the Apple AirPods Pro charging case is defective.
We deliver quickly and free of charge
Because we don't need to convince you about Apple AirPods as a product, we've put our energy into a clear and customer-friendly shop . But you shouldn't just find the right replacement parts quickly, you should also receive them quickly. As a rule, our orders leave our warehouse within 24 hours. Our reliable shipping partners make sure your parcel reaches you within a few days.
By the way, you don't have to pay shipping costs with us. We cover them for you. You always pay only the price shown for your replacement part. To make things especially fast, we've created an express checkout with several payment options. You'll probably also be looking for one specific replacement part and ordering it as your only item.
If your Apple AirPods are defective or you've lost a single part, you can get a replacement from us quickly and conveniently. In addition to the Apple AirPod Pro, we also stock the components of the second and third generation AirPods sets.