Your AirPods case suddenly stops charging? That's annoying. Other users also complain about this problem from time to time. But don't worry: In this article we'll show you the most common causes and quick solutions.
Why is my AirPod charging case not charging?
There could be several reasons why your AirPods case won't charge anymore. Let's look at the reasons here. Once you've tried all the solutions, they should charge properly again.
1. Charger or cable is defective
In some cases, the charger (power connection) or the cable may be defective. This is more often the case with the cables. Check whether you have a spare charger and a spare cable at home and try charging the case with them. In many cases, this will solve the problem. If you don't have either of them at home, you can, for example, take them to a
2. Change the charging method for AirPods with inductive charging option
AirPods from the 2nd generation or Pro can be charged inductively. In this case, you should switch between wired charging and inductive charging to check whether the problem occurs with both options. If inductive charging works but wired charging doesn't, there is a problem with the cable. If the wired option works but inductive doesn't, there is a problem with the Qi charging pad. If both options don't work, it is probably a hardware defect.
3. Dirt on the socket of the case prevents charging
Check the socket on the charging case (where the charging cable is plugged in). You can find this on the bottom of the case. It's not uncommon for dirt to collect there. If the socket is dirty, the charging cable on the case won't connect as it should.
Therefore, carefully remove the dirt from the socket. Do not use any metal objects for this. For example, you can use a wooden toothpick and carefully insert it into the socket to loosen the dirt. You can also blow into the socket. After you have cleaned the socket, reconnect the cable and check whether it can now be charged.
While you're on the subject of cleaning: Here is a short guide how you can clean your entire charging case and your AirPods. This will extend their lifespan.
4. Update the firmware
Outdated firmware can also be a reason for charging problems. The firmware should actually update automatically. But make sure that the firmware of your AirPods is up to date. You can check this via the settings on your paired iPhone.
5th defect
If the charging case still doesn't charge despite all your attempts, it's probably defective. In this case, you should check whether the device is still under warranty and whether you can get the repair costs reimbursed or even get a replacement device.
If this is not the case, you can here in our online shop Get original charging cases with manufacturer warranty.
Frequently Asked Questions
Can you change the AirPods case?
If your AirPods charging case is damaged, you can get a new one
What to do if the AirPod case doesn't work?
If your AirPod case doesn't work, there are several things you can do:
- Try a new charger and charging cable
- Carefully remove dirt from the socket of the case
- update firmware
- If the warranty is still valid,
Apple Contact Support - If the case is defective and the warranty is no longer valid, buy a new case
How do I know if the AirPod case is charging?
There are several ways to determine if your AirPods charging case is charging:
- light on the charging case
- Battery status is displayed on the iPhone
- Battery status is displayed in the battery widget
Left AirPod does not charge in case
If only one AirPod in the case is not charging, first check whether the respective charging contact on the lower part of the AirPod is clean and free of dirt or deposits. Also check the charging contact in the charging case. If that doesn't work, reset the AirPods. If the left AirPod still doesn't charge, it is probably defective. Normally you would have to buy a new AirPods bundle, as the manufacturer does not sell individual AirPods. That is not cheap. However, you can also buy individual AirPods in our shop.
How to clean the AirPods case?
You can wipe this off from the outside with a microfiber cloth. If you want, you can moisten the cloth with cleaning alcohol. But this only applies to the outside of the case. You should only work with a brush on the inside of the charging case. This is especially true for the sensitive charging contacts. Carefully wipe the inside of the charging case with the brush to remove any dirt.
How long does the AirPods case need to charge?
The charging case takes about 2 hours to fully charge when connected to a power source via a Lightning cable, depending on the model. After the charging case is fully charged, you can fully charge your AirPods several times before the charging case itself needs to be recharged. The exact number of full charges depends on the capacity of your charging case and AirPods models.
