Your AirPods aren't showing up? This is understandably annoying. But don't worry: in this article we'll show you the possible causes with a quick solution. Let's get started straight away:
AirPods / AirPods Pro are not displayed on Bluetooth? That's why
There are several reasons why your AirPods may not show up on Bluetooth. Here are some possible solutions:
1. Enable Bluetooth
Maybe you simply forgot to turn on your Bluetooth? Make sure the Bluetooth function is activated on your device. You can do this in the settings of your smartphone.
2. Put AirPods into pairing mode
Sometimes the AirPods need to be put into pairing mode so that they can be recognized by other devices. Open the AirPods charging case, press and hold the button on the back of the charging case until the LED indicator flashes white. The AirPods should then appear in the Bluetooth list.
3. Check the range
Make sure the AirPods are within range of your device's Bluetooth signal. The range may vary depending on the environment, but typically it is around 10 meters.
4. Update Bluetooth settings
Make sure you have updated the Bluetooth settings on your device. Sometimes software updates may be required to ensure a smooth connection.
5. Restart devices
Restart both your Bluetooth device and AirPods. Sometimes minor technical issues can be resolved with a restart. You can find out how to restart AirPods here.
6. Disable other Bluetooth devices
If other Bluetooth devices are active nearby, interference may occur. Try temporarily disabling other Bluetooth devices and see if the AirPods are then recognized.
7. Check AirPods connection with other devices
Try connecting the AirPods to another Bluetooth-enabled device to see if the issue is specific to a particular device.
If these steps do not resolve the issue, you may want to contact
AirPods show up but won't connect
If your AirPods appear in the Bluetooth list but won't connect, there are several possible reasons. Here are the possible solutions:
1. Check the charging status
Make sure the AirPods are sufficiently charged. A low charge level may prevent the AirPods from connecting to the device.
2. Enable Bluetooth
Make sure Bluetooth is turned on on the device you want to connect the AirPods to.
3. Remove other Bluetooth connections
Sometimes conflicts may occur when multiple Bluetooth devices are connected at the same time.Disconnect all other Bluetooth connections on your device, then try connecting the AirPods again.
4. Make sure AirPods are paired with the correct device
Check that the AirPods are correctly paired with the device you want to connect to. To do this, go to the Bluetooth settings and make sure that the AirPods are connected to the corresponding device.
5. Forget the AirPods and pair them again
In your device's Bluetooth settings, you can forget (unpair) the AirPods and then pair them again. Then try to connect the AirPods to the device again.
6. Update the firmware of the AirPods
Check whether firmware updates are available for your AirPods and update them if necessary. This may resolve existing connection issues.
7. Restart the devices
Restart both your Bluetooth device and AirPods. Sometimes software problems can be resolved by restarting.
8. Check Bluetooth issues on device
Make sure there are no general Bluetooth issues on the device. Go to Settings to make sure Bluetooth is working properly.
If the problem persists despite these measures, you may want to contact
What to do if AirPods stop working properly?
If your AirPods don't work despite the above solutions, they may be defective.
In this case, you should consider getting new AirPods. By the way, if only one of your AirPods doesn't work, you can also purchase individual AirPods in our online shop.
We also offer individual AirPods as the manufacturer only offers complete sets. Our individual AirPods are of course originals and come with a guarantee. Because we buy the AirPods bundles from the manufacturer and then sell the individual parts.
Because individual AirPods are of course much cheaper and also more sustainable if a customer only needs a single new AirPod.
Frequently asked questions
AirPods are not displayed in the “Where is” function?
If your AirPods don't appear in the Find My? feature, there are several possible reasons and steps you can take:
1. Enable Find? for AirPodsMake sure the Find My? feature is turned on for your AirPods. To do this, go to Settings > [Your Name] > iCloud > Find? on your iPhone and make sure the AirPods option is turned on.
2. Enable Bluetooth and location services
Make sure Bluetooth and location services are turned on on your iPhone. These features are important for the Find? feature to work properly.
3.Update to the latest iOS version
Check whether your iPhone has the latest iOS version installed. Software updates may resolve issues.
4. Open the Find? app
Open the Find My? app on your iPhone and see if your AirPods are listed there. Sometimes it can help to open the app manually and search for the AirPods.
5. Connect the AirPods to the iPhone
Make sure AirPods are connected to your iPhone. Open the charging case near the iPhone and they should be automatically detected and connected.
6. Check internet connection
The Find My? feature requires an active internet connection. Make sure your iPhone is connected to the internet, whether via mobile data or Wi-Fi.
7. Check location sharing
Go to iPhone Settings > Privacy > Location Services. Make sure Location Services is turned on and that the Find My? app has access to your location.
8. Wait a bit and try again
Sometimes it may take a few minutes for the AirPods to appear in the Find My? app. Wait a while and then try again.
If despite these steps the AirPods do not appear in the "Find My?" function, it might make sense to contact
Why don't my Airpods / AirPods Pro appear in “My Devices”?
If your AirPods or AirPods Pro don't appear in My Devices, you can do the following:
- Make sure Bluetooth is enabled on your device.
- Make sure AirPods are turned on and near the Bluetooth-enabled device.
- Restart or reset AirPods if problems occur.
- Check whether the AirPods are connected to another device and re-pair them if necessary.
- Update AirPods firmware if available.
- Forget the AirPods in Bluetooth settings and try pairing them again.
- Make sure the AirPods are sufficiently charged.
- Check if the AirPods are enabled with the Find My? feature.
- Update your device's software to the latest version.
How do I make my AirPods visible?
AirPods are usually always visible and ready to connect as soon as they are removed from the charging case. However, if you encounter connection issues or if you want to manually make the AirPods visible, you can follow the steps below:
1. Open the AirPods charging case
The AirPods will automatically become visible and ready for connection as soon as you open the charging case.
2. Press and hold the button on the back of the charging case
When the charging case is open, press and hold the small round button on the back of the charging case.The LED indicator on the charging case will begin flashing, meaning the AirPods are now in pairing mode and visible to other devices.
3. Check the device's Bluetooth settings:
Go to the Bluetooth settings on the device you want to connect the AirPods to. The AirPods should now be visible and available there.
How to reconnect AirPods?
To reconnect AirPods, follow the following steps:
With an iPhone:
- Go to Settings on your iPhone.
- Tap "Bluetooth".
- Search for the AirPods in the list of available devices.
- Tap the info button (i) next to the AirPods.
- Tap "Forget AirPods" and confirm that you want to forget them.
- Put the AirPods back in the charging case and close the lid.
- Open the lid of the charging case and press and hold the small round button on the back of the charging case until the LED indicator flashes white. This puts the AirPods into pairing mode.
- On your iPhone, AirPods should now appear in the list of available devices. Tap to connect them.
These steps may vary slightly depending on the exact model of AirPods (AirPods, AirPods Pro, etc.), but the basic process remains similar.
How do I connect AirPods to Samsung cell phone?
How to connect your AirPods to a Samsung phone
- Go to Bluetooth settings on your Android device.
- Search for the AirPods in the list of available devices.
- Tap the name of the AirPods to disconnect.
- Put the AirPods in the charging case and close the lid.
- Open the lid of the charging case and press and hold the small round button on the back of the charging case until the LED indicator flashes white. This puts the AirPods into pairing mode.
- On your Android device, AirPods should now appear in the list of available devices. Tap to connect them.
