There is no sound coming from your AirPods even though they are connected to your phone or computer? This is annoying. But don't worry, there are simple solutions to fix this problem. In this post, we'll walk through various steps that can help you restore sound on your AirPods and ensure an optimal listening experience.
Why do I have no sound anymore? 5 common causes with solutions
There are several possible reasons why you suddenly stop hearing sound from your AirPods even though they are connected to Bluetooth. Here are the most common causes with possible solutions:
1. Bluetooth connection and icon problems
Cause: The normal speaker icon is displayed instead of the AirPods Pro icon, and the sound still comes through the speaker.
Solution: Check whether you have changed the playback device to "AirPods" in the Bluetooth settings. To do this, go to the Bluetooth settings on your device. Search for the list of connected devices. Make sure AirPods are selected and set as the active playback device. If the normal speaker icon instead of the AirPods
icon is displayed, the sound may still come from the internal speaker.
Selecting the AirPods as the active playback device in the Bluetooth settings should resolve the issue. If you want, I can clarify the passage in question further.
Additional Note: You may need to press the bridge of an AirPod once to turn the sound on or off. This solved the problem for some users.
2. Reset Bluetooth settings:
Cause: There may be problems with the Bluetooth settings even though the device shows as connected.
Solution: Remove the AirPods in the Bluetooth settings (Settings > Bluetooth > AirPods > "Ignore this device") and then reconnect them.
3. Restart the AirPods
Cause: General malfunctions can often be resolved by restarting.
Solution: Place the AirPods in the charging case for at least 10 seconds to trigger a restart. If that's not enough, reset your AirPods. Here you can find instructions .
4. Software updates
Cause: Outdated software on the smartphone can lead to connectivity problems.
Solution: Make sure both the smartphone and AirPods are up to date with the latest software update.
5. Issues with third-party apps
Cause: Third-party apps with poor Bluetooth implementation can cause problems.
Solution: First use pre-installed apps like
If the problem persists despite these measures, there may be a defect.
6.Both AirPods or a single AirPod is defective
Cause: There is a possibility that one or both AirPods themselves have a defect.
Solution: If the problem persists after checking all the other possible causes mentioned above, there could be a defect in one or both AirPods. In this case, it is advisable to contact
However, in some cases a repair may be more expensive than requesting a replacement part.
Especially if only a single AirPod no longer plays any sound and you no longer have a warranty on your AirPods, purchasing a single AirPod is recommended.
Unfortunately, the manufacturer only sells complete AirPod sets. But in our online shop you can also find individual AirPods. Of course, these are originals and also come with a guarantee. Because we buy original AirPod bundles from the manufacturer and dismantle them into their individual parts.
This enables our customers to save money, as a single AirPod is of course cheaper. We would also like to make a contribution to the environment.
How do I know if my AirPod is broken?
1. No sound or distorted sound: If you are not listening to music or the sound is distorted, this could be due to a Indicate a problem with the speakers or the connection. If the previous solutions from this article didn't help, your AirPod may be broken.
2. Connection problems: Difficulties pairing the AirPods with your device or frequent connection interruptions could indicate a defect in the Bluetooth connection.
3. Poor battery performance: If the battery life suddenly decreases significantly, this could indicate a defect in the battery or the charging electronics.
4. Problems with the charging case: Difficulty charging the AirPods or insufficient connection to the charging case could indicate a problem with the charging case itself.
5. Physical Damage: Visually inspect the AirPods for external damage. Cracks, breaks or other visible damage could indicate a defect.
Frequently asked questions
Why does sound only come from one AirPod?
There are several reasons why sound only comes from one AirPod. Here are some possible causes and solutions:
- Battery empty: Check whether the battery of the AirPod, which is not producing sound, is sufficiently charged. Charge both AirPods in the charging case and test again
- Bluetooth connection: Make sure that both AirPods are correctly connected to the playback device. Reset the AirPods by removing them from the case, pressing the setup button, and pairing them again.
- Check settings: Check the balance settings on your device. Sometimes an uneven balance setting can result in sound only coming from one AirPod.
- Dirt or blockage: Check the speaker openings and connections for possible dirt. Clean the AirPods carefully to ensure there are no blockages affecting the sound.
- Software update: Make sure the AirPods and your playback device have the latest software installed. If necessary, update to the latest version.
- Defective speaker: If after all the above steps only sound comes from one AirPod, there could be a defect in the speaker.
Why can't I listen to music with my AirPods?
If you can't listen to music with your AirPods, there are several possible reasons. Here are some steps you can go through to identify and solve the problem:
- Check the connection: Make sure the AirPods are successfully connected to your device. Go to Bluetooth settings and check if the AirPods appear and are considered connected.
- Charge the battery: Make sure the AirPods are sufficiently charged. A low battery level may cause audio to drop out.
- Restart the AirPods: Try briefly removing the AirPods from the charging case and reinserting them. This results in a quick reboot that can resolve minor issues.
- Check the audio source: Check whether the music source (e.g. smartphone, tablet) is working correctly. Try playing music on other headphones or speakers to make sure the problem isn't with the device itself.
- Check audio settings: Check the audio settings on your device. Make sure the volume is set appropriately and that AirPods are selected as your preferred audio devices.
- Software update: Check if there are any software updates available for your AirPods or the connected device and install them if necessary. Resetting the AirPods: If all else fails, try resetting the AirPods. This removes any custom settings, but may resolve deeper issues.
What to do if only one AirPod connects?
You can do several things when only one AirPod connects:
- Check the battery level: Charge both AirPods in the charging case.
- Reset Bluetooth connection: Take both AirPods out of the case, press and hold the setup button and pair them with your device again.
- Test both AirPods: Make sure both AirPods are working by playing music.
- Still no improvement? If these steps don't help, there could be a hardware problem and your AirPod is defective. In this case, you can order suitable replacement parts from OneEarPod .
How do I restart my AirPods?
How to reset your AirPods:
- Charging: Make sure your AirPods are sufficiently charged to avoid reset issues.
- Charging case: Place the AirPods in the charging case, close the lid and wait 30 - 60 seconds.
- Open the lid: Open the lid of the charging case and insert the AirPods into your ears.
- Settings: Go to Settings > Bluetooth or Settings > [Your AirPods]. If connected, select “Ignore this device”.
- Keep lid open: Leave the lid open. Setup button: Press and hold the setup button on the back of the charging case for about 15 seconds until the status indicator flashes yellow and then white.
- Connection: Reconnect the AirPods by following the on-screen instructions.
If you have problems resetting your AirPods or are looking for detailed instructions, click on this post: Reset AirPods.
How long do AirPods last before they break?
The lifespan of AirPods can be affected by various factors, including intensity of use, care and general handling. Here are some factors that affect the lifespan of AirPods:
- Battery life: The batteries in AirPods have a limited number of charge cycles before they lose power. Regular charging and discharging can reduce battery life over time.
-
Wear of components: The mechanical parts such as hinges, buttons and connection points may wear out over time, especially with frequent use.
- Care and Cleaning: Improper care, lack of cleaning or exposure to moisture and extreme temperatures can affect its lifespan.
- Software and firmware updates: In some cases, software or firmware updates may cause incompatibilities or performance issues, especially when using older AirPods with new devices or operating system versions.
- Accidents and physical damage: If the AirPods are dropped or otherwise damaged, this may result in premature wear and tear.
Conclusion: It is difficult to give an exact lifespan for AirPods as it depends heavily on individual circumstances.
Some users report that their AirPods still work well after several years, while others may notice problems after a shorter period of time.
