Your AirPods are not showing up? That's understandably annoying. But don't worry: In this article we'll show you the possible causes and a quick solution for each one. Let's get started right away:
AirPods / AirPods Pro are not displayed in Bluetooth? This is why
There are several reasons why your AirPods may not be showing up on Bluetooth. Here are some possible solutions:
1. Activate Bluetooth
Have you simply forgotten to turn on your Bluetooth? Make sure that the Bluetooth function is activated on your device. You can do this in the settings of your smartphone.
2. Put AirPods into pairing mode
Sometimes the AirPods need to be put into pairing mode so that they can be discovered by other devices. Open the AirPods charging case, press and hold the button on the back of the charging case until the LED indicator flashes white. The AirPods should then appear in the Bluetooth list.
3. Check the range
Make sure the AirPods are within range of your device's Bluetooth signal. The range may vary depending on your environment, but it is usually around 10 meters.
4. Update Bluetooth settings
Make sure you have updated the Bluetooth settings on your device. Sometimes software updates may be necessary to ensure a smooth connection.
5. Restart devices
Restart both your Bluetooth device and the AirPods. Sometimes minor technical issues can be resolved by restarting. How to Restart AirPods You can find out more here.
6. Disable other Bluetooth devices
If there are other Bluetooth devices active nearby, there may be interference. Try temporarily disabling other Bluetooth devices and see if the AirPods are then detected.
7. Check the AirPods connection with other devices
Try connecting your AirPods to another Bluetooth-enabled device to see if the issue is specific to a particular device.
If these steps do not solve the problem, it may be advisable to
AirPods appear but do not connect
If your AirPods appear in the Bluetooth list but won't connect, there are several possible causes. Here are the possible solutions:
1. Check the charging status
Make sure your AirPods have enough charge. A low charge level may prevent your AirPods from connecting to your device.
2. Enable Bluetooth
Make sure Bluetooth is turned on on the device you want to connect your AirPods to.
3. Remove other Bluetooth connections
Sometimes conflicts can occur when multiple Bluetooth devices are connected at the same time.Disconnect any other Bluetooth connections on your device and then try connecting the AirPods again.
4. Make sure the AirPods are paired with the correct device
Make sure the AirPods are properly paired with the device you want to connect to. To do this, go to Bluetooth settings and make sure the AirPods are connected to the device.
5. Forget the AirPods and pair them again
You can unpair and re-pair your AirPods in your device's Bluetooth settings. Then try reconnecting your AirPods to your device.
6. Update the AirPods firmware
Check for firmware updates available for your AirPods and update them if necessary. This may resolve any existing connection issues.
7. Restart the devices
Try restarting both your Bluetooth device and your AirPods. Sometimes a restart can fix software issues.
8. Check Bluetooth issues on the device
Make sure there are no general Bluetooth issues on the device. Go to Settings to make sure Bluetooth is working properly.
If the problem persists despite these measures, it may be useful to
What to do if AirPods stop working properly?
If your AirPods don't work despite the solutions above, they might be defective.
In this case, you should consider getting new AirPods. If only one of your AirPods is not working, you can find out more in our online shop You can also purchase individual AirPods.
We also offer individual AirPods, as the manufacturer only offers complete sets. Our individual AirPods are of course originals and come with a guarantee. This is because we buy the AirPods bundles from the manufacturer and then sell the individual parts.
Individual AirPods are of course much cheaper and more sustainable if a customer only needs a single new AirPod.
Frequently Asked Questions
AirPods are not displayed in “Find My” function?
If your AirPods aren't showing up in Find My, there are several possible reasons and steps you can take:
1. Enable Find My for AirPodsMake sure Find My is enabled for your AirPods. On your iPhone, go to Settings > [your name] > iCloud > Find My and make sure it's turned on for AirPods.
2. Enable Bluetooth and location services
Make sure Bluetooth and location services are turned on on your iPhone. These features are important for Find My to work properly.
3.Update to the latest iOS version
Make sure your iPhone is running the latest version of iOS. Software updates may resolve issues.
4. Open the "Where is?" app
Open the Find My app on your iPhone and check if your AirPods are listed there. Sometimes it can help to manually open the app and search for the AirPods.
5. Connect the AirPods to the iPhone
Make sure the AirPods are connected to your iPhone. Open the charging case near the iPhone and they should be automatically detected and connected.
6. Check your internet connection
The Find My feature requires an active internet connection. Make sure your iPhone is connected to the internet, either via cellular data or Wi-Fi.
7. Check location sharing
Go to iPhone Settings > Privacy > Location Services. Make sure Location Services is turned on and that the Find My app has access to your location.
8. Wait a moment and try again
Sometimes it may take a few minutes for the AirPods to appear in the Find My app. Wait a while and then try again.
If despite these steps the AirPods are not displayed in the "Find My" function, it might be useful to
Why aren't my Airpods / AirPods Pro showing up in “My Devices”?
If your AirPods or AirPods Pro don't appear in My Devices, you can take the following steps:
- Make sure Bluetooth is enabled on your device.
- Make sure your AirPods are turned on and near your Bluetooth-enabled device.
- Restart or reset your AirPods if you experience issues.
- Check if the AirPods are connected to another device and re-pair them if necessary.
- Update the AirPods firmware if available.
- Forget the AirPods in the Bluetooth settings and try pairing them again.
- Make sure your AirPods are sufficiently charged.
- Make sure your AirPods are enabled with Find My.
- Update your device's software to the latest version.
How do I make my AirPods visible?
AirPods are usually always visible and ready to connect once they are taken out of the charging case. However, if you experience connection issues or if you want to make the AirPods visible manually, you can follow the steps below:
1. Open the AirPods charging case
The AirPods will automatically become visible and ready to connect as soon as you open the charging case.
2. Press and hold the button on the back of the charging case
When the charging case is open, press and hold the small round button on the back of the charging case.The LED indicator on the charging case will start flashing, which means the AirPods are now in pairing mode and visible to other devices.
3. Check the Bluetooth settings of the device:
Go to the Bluetooth settings on the device you want to connect the AirPods to. The AirPods should now be visible and available there.
How to reconnect AirPods?
To reconnect AirPods, follow these steps:
With an iPhone:
- Go to Settings on your iPhone.
- Tap "Bluetooth".
- Look for the AirPods in the list of available devices.
- Tap the info button (i) next to the AirPods.
- Tap "Forget AirPods" and confirm that you want to forget them.
- Put the AirPods back into the charging case and close the lid.
- Open the charging case lid and press and hold the small round button on the back of the charging case until the LED indicator flashes white. This puts the AirPods into pairing mode.
- On your iPhone, the AirPods should now appear in the list of available devices. Tap on them to connect them.
These steps may vary slightly depending on the exact model of AirPods (AirPods, AirPods Pro, etc.), but the basic process remains similar.
How do I connect AirPods to my Samsung phone?
How to connect your AirPods to a Samsung phone
- Go to the Bluetooth settings on your Android device.
- Look for the AirPods in the list of available devices.
- Tap the AirPods name to unpair.
- Place the AirPods in the charging case and close the lid.
- Open the charging case lid and press and hold the small round button on the back of the charging case until the LED indicator flashes white. This puts the AirPods into pairing mode.
- On your Android device, the AirPods should now appear in the list of available devices. Tap on them to connect them.
