AirPods or AirPods Pro loose contact? You can do this

Your AirPods or AirPods Pro have a loose contact? This is annoying. But at first there's no reason to worry. Because in this article we will explain what you can do to fix the loose contact on your AirPods. At the end of the article we answer frequently asked questions. 

Why do my AirPods / AirPods Pro have a loose contact? 5 causes with solution 

A loose contact doesn't always have to just affect the sound of your AirPods. It can also affect the charging process, the connection  or the general functionality of the AirPods such as playback controls.  

Now let's look at the possible causes of loose contacts on your AirPods. We offer you a practical and simple solution for every cause:   

1. Cause of loose contact AirPods: dirt

The tiny charging contacts on the AirPods and in the charging case can be affected by dust or dirt, which can lead to connection problems.

Solution: Cleaning the charging contacts

Make sure that the charging contacts on the AirPods and in the charging case are clean and free of dirt. Use a soft cloth or cotton swab.

If necessary, here you will find detailed instructions for cleaning your AirPods. 

2. Cause of loose contact AirPods: Cable break

The cable that charges the AirPods charging case may be damaged, especially if it has been excessively bent or stretched. 

For this reason, there could be problems or loose contacts when charging the AirPods in the charging case. 

Solution: Replace cable

Inspect the charging cable for possible damage. If you notice signs of a broken cable, replacement may be necessary. 

Also, if you don't see any signs: test a new cable. If the problem is with the cable, you can purchase a new charging cable here . 

3. Cause of loose contact AirPods: Unknown

If the problem with the loose contact still exists, another “random” cause may be responsible for the problem. 

And how do you often solve a “random” or unknown problem? 

Solution: Reset AirPods 

Reset the AirPods by taking them out of the charging case, going to the back of the charging case and pressing the setup button until the LED indicator flashes white. You can find detailed instructions on resetting your AirPods here. 

4. Cause of loose contact AirPods: Connection error 

A loose connection on AirPods can occur if the electrical connection between various components is unstable or broken. 

The connection often works perfectly, but unfortunately not always. 

Solution: Restart AirPods

1. Navigate to the Bluetooth settings on your device
2. Disconnect the AirPods
3. Place the AirPods in the charging case
4. Open the lid and hold your iPhone (or the device you want to connect the AirPods to) near the charging case with Bluetooth enabled
5. The setup animation will start and you can now reconnect the AirPods to your device

If necessary: ​​You can find detailed instructions for resetting your AirPods here.

5. Cause of loose contact AirPods: Defective hardware 

There is also the possibility that the AirPods or the charging case itself is defective. For example to:

• Damage to the charging contacts
• Physical damage to the charging case
• Damage to Bluetooth chip or sensors 

Solution: Contact an authorized service provider

If you suspect hardware issues that are causing connection issues, you may want to contact Apple support or have the AirPods checked by an authorized service provider. Professional help is often required to correctly diagnose and resolve hardware problems.

How do I know if my AirPods are broken? 

If you have tried the solutions above and the loose contact on your AirPods has still not been resolved, then they probably have a defect. 

Here are the signs that your AirPods are broken, briefly summarized: 

• No sound, or poor audio quality
• Loading problems persist
• Connection problems persist
• Very short battery life 

What breaks AirPods?

Various factors can contribute to AirPods becoming damaged and broken. Here are some potential causes of damage to AirPods:

• Contact with water or moisture
• Falling or falling
• Dirt and deposits in the charging contacts or speakers
• Excessive heat or cold
• Improper handling or bending of the charging case
• Battery aging
• Firmware problems
• Software problems on the connected device

Can AirPods be repaired? 

In certain situations, AirPods can still be repaired. But given the costs involved and the uncertainty as to whether the AirPods can really be repaired, you should still consider it. 

Even if your AirPods are still under warranty, repairs can sometimes be expensive. 

How long is the warranty on AirPods? 

The AirPods warranty is typically limited to one year from the original purchase date.This applies to both the AirPods themselves and the included charging case.

It is important to note that the warranty does not cover damage caused by mishandling, accidents or normal wear and tear. 

What to do if just a single AirPod stops working? 

If only a single AirPod is defective, it obviously makes no sense to buy a complete AirPods bundle.

Unfortunately, the manufacturer only sells complete sets and not individual AirPods. In our online shop you can also purchase individual left or right AirPods. 

We ourselves buy the AirPods from the manufacturer and dismantle the bundles into their individual parts. Therefore, the individual AirPods that you can buy from us are originals and come with a guarantee. 

Frequently asked questions

Why only one Airpod always works?

If only one AirPod is working or one of the AirPods is not working properly, there are several possible causes for this problem. Here are the solution steps:

1. Cleaning the charging contacts 
2. Checking Bluetooth connection 
3. Restart the AirPods 
4. Perform software update 
5. Fully charge AirPods 
6. Check for physical damage

Can you take a shower with AirPods?

It is not recommended to shower with AirPods or bring them into contact with water. The AirPods are not water or sweatproof, and moisture can cause serious damage. Exposing them to water can damage the speakers, microphones, electronics and other internal components. If your AirPods have come into contact with water or have you accidentally washed them in the washing machine? Then please read this article to find out how you can quickly save them . 

Are my Airpods still under warranty? 

To determine if your AirPods are still under warranty, you can follow the steps below: 

1. Original proof of purchase: Check the original proof of purchase or receipt that you received when you purchased the AirPods. The purchase date should be noted there. 

2. Warranty check on Apple: Visit the official Apple support website and navigate to the page where you can check the warranty and repair coverage. Enter your AirPods serial number for warranty information.

3. Apple Contact Support: If you have difficulty checking the warranty online, you can also contact Apple Support. They can help you check the warranty status of your AirPods.

The warranty for AirPods is typically one year from the original purchase date.

Why is my right (or left) AirPod no longer charging? 

There are several possible reasons why a single AirPod (either the right or left one) might stop charging.Here are some potential causes:

1. Dirt or debris
2. Bad charging contacts
3. Other hardware defect

The following steps can solve the problem:

1. Clean AirPods
2. Restart AirPods 
3. Update firmware 
4. Repair AirPods 
5. Reorder a single AirPod